Medical events should live up to the expectations
When I arrive at a conference or panel talk, I always hope to take part in a vibrant conversation and leave with insights about how to make the best future for medicine possible. But most events were chock-full of boring speeches delivered in front of bullet-point filled Powerpoints, sounding and feeling the same as talks 20 years ago. As the needs of patients and physicians, as well as guests and visitors, constantly change, so should medical events. But do their organizers realize this?
Did you know that it’s already possible to use augmented reality during presentations to get the core message of the talk to audiences better? Are you aware of the potential virtual reality possesses for medical events and conferences? Do you know how to fully utilize the arsenal of social media to engage your crowd?
The best events today are so far away from the average medical conferences as fast-food restaurants from the Steirereck in Austria.
1) Engage empowered patients and e-patients!
Caregivers have ignored the most important stakeholders in healthcare – patients – for too long. This attitude has long been applied also by most event organizers for decades. However, the future of medicine will put patients fully in the center – how can we discuss it without involving them?
Moreover, there are more and more patients who scrupulously research their condition with the help of digital tools, communicate with doctors through every possible communication channel and share their experiences to help other patients navigate the jungle of healthcare. They also expect doctors to treat them as equal partners when designing their treatment and care. These empowered patients can truly shape the future of healthcare. Ideally, they should also be involved in discussions about medicine and new methods of care. Thus, I do not attend medical events anymore not including patients either in the organizing committee or among the speakers.
Data clearly shows that patient satisfaction and outcomes skyrocket when we involve empowered patients and e-patients in designing healthcare. Why would that be different in case of medical events? Luckily, it is getting easier to find conferences with active patient engagement on the organizing board. The Patients Included badge helps identify those events, where patients took an active part in making it happen. Stanford Medicine X even launched an e-patient ambassador program. Invite, ask, engage them!
2) Make attendance captivating through gamification!
In my home country, talking while eating is considered rude. It took me years to get used to the idea of starting a discussion during lunch and dinner at medical events. It means some people might not be talkative in person due to various reasons, e.g. cultural differences. What’s more, if an event is focused on speakers giving keynotes, workshops and discussions often feel lackluster, with attendees unmotivated to contribute. We could change this by adding proven gamification elements.
There are conferences that release mobile apps providing not only program sheets and speaker descriptions, but ways to engage with speakers and network with other attendees. But what if these apps could also contain quizzes, mind-games or features analyzing the attendees’ health from various angles? How fun would it be to compare how many steps you took during visiting a certain medical exhibition or during which presentation was the excitement level – pulse rate – the highest?
Doctors 2.0 and You organized a challenge about which attendee takes the most steps each day and offered prizes. This provided a great icebreaker for attendees wishing to talk. Stanford Medicine X gave out M&Ms with attendee faces printed on, tasking us to find our M&M in other’s hands, this way creating new connections. People like to play – let’s build events that facilitate it!
3) Make participation timeless through social media!
Previously, when I met peers at an event, we might have found the time to talk, and that was all. Conference organizers work a lot to create great content at an event. But participants should not stop sharing ideas when the event is over. The most innovative medical events stay online even after the physical meetup has wrapped up. Attendees keep on discussing their fields of interest, the questions, and issues raised by using the event’s hashtag.
4) VR/AR for better content
It will soon be not enough for speakers to get on the stage with bullet-pointed PowerPoints, while the world is immersing into 3D movies and life-like video games. The appearance of virtual reality and augmented reality in everyday life will raise the bar for presenters. VR and AR could enhance the content of presentations and visualize ideas which are otherwise difficult to imagine. This is especially important in healthcare, where sometimes it is easier to point to a specific area in the human body than describe it.
Imagine an audience and the presenter wearing Oculus Rift or Sony Morpheus devices, and a huge VR skull floating around on the stage. All the devices are connected and if you don’t have your headwear, you only see an empty stage. Expert of applying VR in medicine, Brennan Spiegel and his team already provided a similar experience. He told me that with the help of Medscape and Confideo Labs at a #MedEd lecture he talked to his colleague, Dr. Lin Chang, who was in “real reality” on the stage, while Spiegel walked around in VR, interacting with the slides and engaging in a conversation about them with other colleagues. A live audience watched the scene all unfold. “I’m convinced this is the future of live stage CME talks. I will do this again and in full at the Virtual Medicine conference next March at Cedars-Sinai“, added Spiegel. We agree completely!
Another great tool for immersive storytelling is augmented reality. The difference is that while AR lets users see the real world and projects digital information onto the existing environment, VR shuts out everything else completely and provides an entire simulation. Great Hungarian start-up, Prezi is working on enhancing its great presentation format with AR. Dr. Robert Sapolsky recently streamed his talk, titled “BEHAVE: The biology of humans at our best and worst”, live from the Prezi offices to the Vancouver TED stage using Prezi AR. It is great to see how AR could visualize his message in an active and a more engaging way. We cannot wait to work with Prezi AR on the upcoming presentations of The Medical Futurist!
5) Engaging audiences in more exciting ways
Social media helps connect us with our peers, but that’s not always enough. There is a reason why they say the “handshake” is missing from social media discussions. However, with live streaming and virtual reality technology entering the mainstream, event organizers could launch live, virtual or collaborative workshops around the world and bring that “handshake” closer. This enables interested people to take part in their events while sitting in their armchairs at home. Moreover, those who cannot afford traveling around the world could still attend important medical meetings.
No matter whether it’s a Facebook, Twitter, Instagram Live or a UStream platform – the latter already leveraging on IBM Watson’s machine learning techniques to generate captions from live speech. Plenty of medical events, such as Exponential Medicine, already use live streaming to connect far-away audiences with their content and thus broaden the reach of their conference. We hope that it will become a general rule of thumb.
VR devices like the Oculus Rift could also massively increase the scope of an event. They can put participants in touch with experts and “virtual participants” from across the globe, enhancing dialogue and the quality of ideas generated. For example, it was a sensation when on 14 April 2016, the first time in the history of medicine, Shafi Ahmed cancer surgeon performed an operation using a virtual reality camera at the Royal London hospital. Everyone could participate in the operation in real time through the Medical Realities website and the VR in OR app. I hope that the future holds many more events like this – as the potential for doctors, med students or just interested bystanders to learn and experience through this technology is immense!
These trends and technologies could help change the mindset of both event organizers, physicians, pharma and regulatory agencies attending or organizing medical events. It could bring patients and their caregivers closer. And finally, we could have valuable interactions without geographical or time limitations, massively elevating the impact of each event. Who doesn’t want that?