Health 2.0 in 2009

Don’t worry, there won’t be any new year’s resolutions. I would only like to share a few interesting links with you.

Every morning at precisely 10 am Joe (not his real name) gets a text message from his clinician, asking how he is feeling.

From the data received the medical team can plot his mood swings, monitor how his medication is working and assess when he needs his next face-to-face appointment.


adjunct clinical professor in the Program in Health Communication at how to use online medical resources wisely.

Information should be current. Advances in medical science are frequent.

A nice-looking website is not necessarily one with high-quality information. Be wary of sites with a hidden or not-so-hidden agenda, such as some of those sponsored by pharmaceutical firms or makers of herbal supplements.

Your peers in online health communities are not doctors. Within these forums, people often offer advice based on their experiences. But you have to consider how seriously to take some of what you read.

I covered the same topic in my Dangers of Web 2.0: In Medicine post.

But you don’t have to be web-savvy to become a successful doctor. Just see th example of H. Ryan Kazemi. Here are some points that might explain his success:

  • 3-minute rule: No patient waits longer than three minutes of their appointment before being seen. (“We are 99% compliant.”)
  • Immediate letters to referring doctors informing them of real-time progress of their patients.
  • Emergency patients always seen on the same day, immediately.
  • If a patient or doctor calls after hours, Ryan gets paged and calls back within 5 minutes. (He finds after-hour outsourcing services are often poor quality.)
  • All patient and referral inquiries are addressed within the same day.